Privacy Policy

1. Introduction

Pujara & Co ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.pujaraandco.com or engage our professional services. Please read this policy carefully to understand our practices regarding your personal data.

2. Information We Collect

2.1 Personal Information

When you contact us or engage our services, we may collect: name, email address, phone number, postal address, PAN (Permanent Account Number), Aadhaar number (where legally required), financial information necessary for providing our services, and any other information you voluntarily provide.

2.2 Automatically Collected Information

When you visit our website, we may automatically collect certain information including IP address, browser type and version, operating system, referring website, pages visited on our website, time and date of visit, and time spent on each page.

3. How We Use Your Information

We use the information we collect to: provide, maintain, and improve our professional services; respond to your inquiries and fulfill your requests; send you service-related communications; comply with legal obligations and regulatory requirements; file returns and documents with tax and regulatory authorities on your behalf; maintain internal records and accounts; prevent fraud and enhance the security of our services; and analyze website usage to improve user experience.

4. Disclosure of Information

We do not sell, trade, or rent your personal information to third parties. We may disclose your information only in the following circumstances:

• To government and regulatory authorities (Income Tax Department, GST authorities, ROC, etc.) as required for providing our services or as mandated by law
• To professional advisors (lawyers, auditors) when necessary for specific engagements
• With your explicit written consent
• To comply with legal obligations, court orders, or government requests
• To protect our rights, property, or safety, or that of our clients or others

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include secure file storage systems, password-protected access to client files, regular security assessments, and staff training on data protection. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

6. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes for which it was collected, comply with legal and regulatory requirements, resolve disputes, and enforce our agreements. For tax and financial records, we typically retain documents for a minimum of 8 years as required under Indian tax laws or as specified by ICAI guidelines.

7. Your Rights

Subject to applicable law, you have the right to: access the personal information we hold about you; request correction of inaccurate or incomplete information; request deletion of your personal information (subject to legal retention requirements); withdraw consent where processing is based on consent; and lodge a complaint with the relevant data protection authority.

To exercise any of these rights, please contact us using the details provided below.

8. Cookies and Tracking Technologies

Our website may use cookies and similar tracking technologies to enhance your browsing experience and analyze website traffic. Cookies are small files stored on your device. You can control cookies through your browser settings and choose to disable them, though this may affect certain features of our website.

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to read the privacy policies of any third-party websites you visit.

10. Children's Privacy

Our website and services are not directed at individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a minor, please contact us immediately.

11. Professional Confidentiality

As a Chartered Accountancy firm, we are bound by the Code of Ethics prescribed by the Institute of Chartered Accountants of India (ICAI), which mandates strict confidentiality of client information. This professional obligation supplements and reinforces our privacy commitments.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The updated policy will be posted on this page with a revised effective date. We encourage you to review this policy periodically.

13. Grievance Officer

In accordance with the Information Technology Act, 2000 and the rules made thereunder, if you have any grievances regarding the processing of your personal information, you may contact our Grievance Officer:

Grievances will be acknowledged within 24 hours and resolved within 15 days.

14. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us: